Operational Annex
Biological Transport Contingency Plan
MondoIVF Emergency Response Protocol — International Cryogenic Logistics
In the event of unforeseen disruptions during the international transport of reproductive biological materials (embryos, oocytes, or sperm), the Courier/Contractor is mandated to activate this Contingency Plan immediately. The preservation of biological integrity and the maintenance of cryogenic stability are the absolute priorities.
1. Flight Cancellation or Significant Delay
If a confirmed flight is cancelled or delayed beyond four (4) hours, the Courier shall:
- Immediate Rebooking: Coordinate with the airline or MondoIVF dispatch to rebook the most immediate alternative route, prioritizing direct flights or routes with the shortest remaining transit time.
- Upright Maintenance: Ensure the Dry Shipper remains in a secure, upright position at all times during the waiting period to prevent premature nitrogen vapor loss.
- Physical Supervision: The Courier must remain with the container; the material shall never be left in airport storage, with third-party ground handlers, or checked as luggage under any circumstances.
2. Equipment Malfunction or Physical Damage
In case of physical damage to the Dry Shipper, vacuum failure, or data logger alerts:
- Emergency Storage: Immediately locate and transport the material to the nearest pre-authorized IVF clinic or cryogenic facility for temporary storage in a stable liquid nitrogen environment.
- Refilling Protocol: If the container's vacuum is compromised, the material must be transferred to a backup Dry Shipper or a local nitrogen tank immediately.
- Incident Documentation: Record the serial number, data logger reading, and take photographs of any visible damage to the container for MondoIVF’s technical risk evaluation.
3. Customs or Regulatory Delays
If held by Customs, FDA, or local Health Authorities during transit:
- Document Presentation: Immediately provide all mandatory documentation, including the Commercial Invoice, Physician's Statement, and IATA Non-Dangerous Goods Declaration.
- MondoIVF Liaison: Contact MondoIVF’s legal or customs department to facilitate mediation with the specific government agency.
- X-Ray Protection: Strictly reiterate the NO X-RAY policy to customs officers. Demand a manual physical inspection of the container's exterior only, to avoid DNA radiation damage.
4. Notification Hierarchy
Upon activation of any contingency procedure, the Courier must notify the following parties within 60 minutes:
| 1. MondoIVF Dispatch | Primary contact for rebooking and operational decisions. |
| 2. Origin Clinic | To verify the nitrogen hold-time window and viability requirements. |
| 3. Destination Lab | To adjust thawing schedules and patient clinical procedure timing. |